Business Lessons

Lessons learned from decades of leading businesses, franchises, and teams.

18 posts

Create Margins
Business Lessons

Create Margins

To think deeply, be creative, set personal goals, and reflect—you need to create margins in your life.

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Admonish in Private
Business Lessons

Admonish in Private

Praise in public and admonish in private is a great mantra for performance feedback.

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Franchising 101
Business Lessons

Franchising 101

Franchising combines entrepreneurship with proven processes and systems—here are the basics from someone who has led four franchise companies.

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Business Valuation
Business Lessons

Business Valuation

Some 12 million businesses will sell in the next decade. Understanding what drives value is important even if you aren't selling.

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Staying Calm Under Pressure
Business Lessons

Staying Calm Under Pressure

My super-power is staying calm under pressure. The secret is perspective, and a few tools like breathing.

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Start With Why
Business Lessons

Start With Why

Companies can be infused with greater energy and add tremendous value when they understand their deeper why.

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Operating on 2 Planes
Business Lessons

Operating on 2 Planes

A whole other plane of life exists in the workplace—one of coaching, camaraderie, fun, insight and an art of leading.

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Being One Person
Business Lessons

Being One Person

I realized I was living a duplicitous life—being one person in one setting and another in a different setting.

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Running Meetings 101
Business Lessons

Running Meetings 101

American workers attend 35–50 million meetings each day. Most are ineffective because no one follows a rule book.

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eMails are Forever
Business Lessons

eMails are Forever

Just because you press delete doesn't mean your email is gone. Most large companies save emails for years.

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Punchlist vs Email
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Punchlist vs Email

Start your day with setting priorities, not reading email. Checking emails allows others to set your priorities versus you setting them.

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Key Point Communication
Business Lessons

Key Point Communication

Corporate workers receive over 122 emails daily, with two-thirds being unnecessary. Here's a simple trick to ensure your emails are clear and crisp.

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Negotiation: Interests and Options
Business Lessons

Negotiation: Interests and Options

My favorite tool for getting to an agreement: the Interests Table. It works for business deals, buying a car, even parenting teenagers.

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Leading Through Uncertainty
Business Lessons

Leading Through Uncertainty

I lead a team of 40, coach eight CEOs, and have spoken with hundreds of small business owners through the COVID-19 crisis. Here are actions I've taken as a leader during times of great uncertainty.

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Exit Well
Business Lessons

Exit Well

There is a right (and wrong) way to exit an employee from a business—and to exit yourself.

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Negotiation 101
Business Lessons

Negotiation 101

Nine core principles from approximately 50 negotiated deals across mergers, acquisitions, exits, and license agreements.

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Leading Through COVID
Business Lessons

Leading Through COVID

Leadership lessons from pandemic experience with teams and small business owners: six strategies for leading into the unknown.

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Endurance
Business Lessons

Endurance

As a young business leader I operated as if speed was the key to success; with age and experience I now believe endurance and excellence in execution are more important.

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